Shipping policy

Delivery and Store Pickup

Zane Jewelry currently fulfils online orders within Trinidad and Tobago. Delivery availability, estimated timing and the applicable delivery fee depend on the destination and order requirements.

Delivery arrangements

Please contact us at info@zanejewelry.com or +1 868 615-8703 to confirm delivery availability, timing and the delivery fee. We will confirm the arrangements before dispatch.

Customers are responsible for providing a complete and accurate delivery address and a reachable telephone number. Delivery estimates may be affected by weather, courier availability, public holidays and other circumstances outside our reasonable control.

Order preparation

Preparation time varies by item. We will advise you when an in-stock order is ready for delivery or pickup. Custom-made, personalized, resized, altered and special-order pieces have individual production timelines, which will be communicated during the quotation or order-confirmation process.

Store pickup

Complimentary pickup is available from Zane Jewelry, M6 Plaza, Shop 21, Narsaloo Ramaya Marg Road, Endeavour, Trinidad & Tobago.

Please wait until you receive confirmation that your order is ready. Bring your order confirmation and valid photo identification. If another person will collect on your behalf, contact us in advance so we can make secure arrangements.

Receiving your order

Inspect the package promptly upon receipt. If an item arrives damaged, appears tampered with or differs from your order, contact us as soon as possible with your order number and photographs of the item and packaging.